Return Policy:
Only Valid Within 15 days after goods received.
Goods must be return in the condition they were received. (Only for blank goods)
Payment:
Payment is due before shipment is released unless specified
$25 fee for all returned payments Caps and Hats
Re-Stocking Fee – 20%
Shipping – To Be covered by customer.
Sample Fee:
$150 If order is cancelled after a sample has been made, the $150 will need to be paid to cover the sample cost.
Shipping:
If a package is lost, damaged, or delayed in transit, Direct Caps is not held responsible. We advise to file a claim with the respective carrier.
Disclaimer:
Logo ORDERS: All customers should be able to provide appropriate manufacture/production authorization for the artwork used in each order. Direct Caps is not held responsible for any copy right or trademark infringement due to lack of license or production authorization from any brand.